The Elysian Heart

All orders must include a delivery date and will be delivered on the selected date any time between 10 am and 6 pm. We use a third party delivery service so we are unable to specify a delivery time or send delivery confirmations except for funeral tributes and weddings. Although every effort is made to deliver within this timeframe, it may vary during busy flower holidays such as Mother's Day, Christmas, and Valentine's Day or due to inclement weather.

Orders are delivered once. If the recipient is not home the flowers/plants will be left by the door (weather permitting) otherwise will be returned to the shop and a delivery note is left informing them that the flowers/plants have tried to be delivered and to collect from our store.

We are not responsible for theft or damage of flowers, plants after delivery. We take care of our flowers and ensure freshness and quality at all time.